Bad Hair Day – Bad Experience

First of all, I would like to apologize to those who had frequently visited my blog, hoping to know more about my recent life but there was nothing new posted! For those who heard me, at least I’m trying not to give empty promises now! Heheh….

Ok, despite of all the attempts of writing that I gave up half way, what makes me so eager to start a story today? Well, Jen does it again…. COMPLAINING NON STOP this morning to my fellow colleagues. And that’s not enough yet! I want to tell the stupid tale here to release my anger, frustration, dissatisfaction and my stupidity! Hehehe…

Yes! My boss is on business trip from 6th to 13th Dec 06, that’s why most of us could escape from the dungeon as early as possible without getting any nagging and scolding from her! Don’t you think it’s employees’ right to leave the office after office hour? And yet, she had made all of us fear to be caught for leaving at even half past seven in the evening! Normally if any of us have any urgent matters or appointment, we have to practically SNEAK out of the office from back door, so that she won’t see us going back from her office!

Last evening, I was so eager and happily hopped in my car after knocked off at 6 pm sharp, heading to Imperfect Hair saloon, dying for new haircut, new image out of the messy look with damaged dyed hair that I had. I had been receiving lots of comments about my hair. Together with two colleagues of mine, we were anticipated for some hairdo! Well, the least that I knew my nightmare had begun once I stepped in to that state of the arc saloon……

Deedee: So what do you want to do with your hair?
Me: I want to cut off my messy hair, short hair will do. Want to change new image.
Deedee: How short is it?
Me: Errmm… maybe shoulder length? Or shorter as long as all the damaged hair is cut.
Deedee: Come, get her prepared for hair wash. (talking to his assistant)

After drying my hair, and 15 minutes later….
Deedee: I’ll cut your dried hair away, especially this part, but I suggest you to colour your hair and do treatment because your hair is damaged already.
Me: But I just want to have haircut, that’s all.
Deedee: Cannot. Must dye your hair because there are two types of colour. I can’t cut your hair, it will look messy and dirty too in the end.
Me: Huh? Why don’t you cut my hair first, then add in colour to those copper colour part, if any left.
Deedee: (showed me his facial expression that he’s very reluctant to serve me) Cannot do like that one. Cannot. Must dye your hair first.
Me: I don’t want to dye my hair. I have been keeping it long enough and I want to get rid of the “leftover” of my coloured hair.
Deedee: If like this, cannot cut lah!
Me: Huh? (shocked, and started to get annoyed) Then let me know the price of the colour and hair treatment. Then I’ll decide.
Deedee: OK. Let me get back to you.

Sitting and waiting there for 10 minutes, no sight of him…..
Deedee: Miss, the price is Colour = RM150, Hair Treatment = RM150, Haircut = RM42.
Me: Huh? By doing all these, I need to spend RM342? I have never thought of colouring my hair anymore, at least for a period of time.
Deedee: I cannot cut your hair without colouring, the result won’t be good. This hair treatment product is very good. It can cover up all the damaged area of your hair strands.
Me: I don’t want to further damage my hair with colour!
Deedee: But it’s better for you to dye it if you want a new image. If you choose this package (RM342), you are entitled to have lucky draw! Some of the prizes like crystal necklace up to RM200!
Me: (very unwillingly) OK lah, then show me what are options. (Oh God, I seriously don’t want to do all these)
Deedee: OK, let me get it for you.

My temper and patience were tested.
Me: LK, what are you going to do with your hair?
LK: She suggested me to tone my hair, do treatment and then cut.
Me: My package is RM342 la! He told me he can’t cut my hair without colouring and treatment! What is tone?
LK: She told me it's to cover up my bright colour hair to black.
Deedee: (Walking towards me) Miss, these are the options, you can pick which one you like.
Me: (I want my own hair colour, and nothing else for God’s sake) I prefer something brownish, what is your suggestion?
Deedee: These two are fine.
Me: OK then, this one (darker brown)
Deedee: Let me cut trim a bit of your hair first….
LK: Eh, Jen. How come your hair still so long? No difference one.
Me: Dunno. I am leaving it to him for the new hairstyle. Maybe later will be shorter.
Deedee: Huh? You want it to be shorter?
Me: Somewhere around shoulder length lo.
Deedee: Now it’s blew dry, so it will be longer. Next time, it will curl up and look shorter.
Me: OK. This I agree.

Then suddenly, he could actually go off to serve other customer?? Blew dry a high class elegant lady’s hair while she was working on her PDA phone, and one walk-in customer to set her hair for some dinner function. He kept me waiting for another 15 minutes.

Deedee: Miss, I still suggest you to do treatment on your hair after colouring.
Me: I don’t want. I’ll do treatment next time around if I want to.
Deedee: How about toning your hair?
Me: (I would kill him if killing is legal!) Tone? Will it damage my hair? I don’t want to apply any chemical on my hair anymore.
Deedee: It’s RM130, no matter what you do to your hair, without proper treatment, sooner or later still, your hair will be damaged!
Me: (SIGH…as I don’t want to dye my hair, I would go for toning) OK la, then tone my hair.
Deedee: But miss, if tone your hair, then next time you want to colour your hair, then it will have two colour tones for the natural hair and treated hair, because this product is strong, so the colour won’t blend in well to have good effect. Where as the natural hair will have brighter colour.
Me: Huh? (Then what for doing this?? Fed up) OK la, you just tone my hair. I won’t be colouring my hair for quite a long period of time in future. By the time I change my mind, all the toned hair will be trimmed off by then!
Deedee: (With his “punch-me-now” facial expression) OK. Come, prepare the ingredients to apply on her hair. (ordering his assistant)

He applied the cream on half tip of my hair and I was so unhappy because soon most of the treated hair will be cut off! For what reason I spent RM130 on that? Jen, cool down…. Cool down….

I never encounter such hairstylist who is equally stubborn as a mule, and never want to serve customer if they refuse to take up any supplementary services. Excuse me, I am the customer and you shall do as what I want and not to force me for anything! He robbed me literally and as equally cunning as fox! New age lintah darat (Loan Shark in English). Sigh…. Thank God my new hairstyle is quite ok, or else I would have burnt the saloon! Muaahahahah…. *evil smile*

Dear Deedee,

Thanks for your “professionalism” and providing such “great” customer service to me. Do you know that you have just lost a customer who might be patronizing your saloon more often in future? No thanks…. No more….

P.S: Mr. Deedee, I’m sorry to have “cursed” you or offended you in any ways. I am writing this entry out of dissatisfaction over the experience that I had last night. I do have my weaknesses as well, which they are none of your business! (hahahahah…) Once bitten, twice shy….. and I have learnt my lesson well! Anyhow, it’s a totally new “communication” experience to me with you…. Hahaha… wish you well and best of luck in your career.

Warmest regards,
Jen

So there it was the bad experience that I had last evening…. :-) ….. I’ll definitely upload my new look if I have a chance to take photos, digital camera anyone? :-D

RM172 means quite a bit to me as it can be used for either one of the “To-Buy-List” as below:

1. +/- 15% of a digital camera
   · Sorry Mom, I haven’t bought it to capture photos of all your lovely flowers in your garden
2. +/- 35% of a decent handphone
   · Well, my old handphone is aging, always dies off whenever I am in the midst of conversation. It irritated my customers – good news for me (hehehe), and bad news is inconvenient for my family and friends – very sorry about that! Hehehe
3. +/- 75% of 80G external harddisk
   · Yes, bro. I do not need to use this for now and the price drops very fast. Buy things that I need the most, understand!
4. One branded DVD player
   · I have my 21 inches TV in my room since the first week I moved in, but staying in Bukit Gambier has affected my life sometimes when I’m bored to death. Why? My TV can’t receive signal with the external antenna (Tried numerous times), hence no TV shows for me when I needed the most especially when the living room TV is occupied with drama series.